Privacy Policy
PLEASE READ THIS PRIVACY AND PERSONAL DATA PROTECTION STATEMENT CAREFULLY BEFORE ACCESSING THE WEBSITE. IF YOU DO NOT AGREE WITH ANY OF THE TERMS, YOU SHOULD NOT USE THE WEBSITE.
Effective as of: 27.04.2026
1. Who are we?
This document is a Privacy and Personal Data Protection Statement (“the Statement”) concerning the personal data collected from users of the website www.menu.jagerhof.bg
(“the Website”) in connection with the use of the Website, its services, content, and resources.
Under the name “Jägerhof” – data controller: “Sakara 2011” Ltd., UIC 201512144, with registered office and address of management and correspondence: Plovdiv, Trakia residential district, 4 Saedinenie St.
This Statement is an integral part of our General Terms of Use of the Website (“General Terms”). All definitions provided in the General Terms apply here as well.
By accessing, browsing, registering, or using the Website and its services in any way, you confirm that you have read, understood, and agree to be bound by this Statement. By accessing the Website and Services, you expressly consent to the collection, receipt, recording, organization, structuring, updating, modification, retrieval, and any other lawful processing, use, and sharing of your personal data in accordance with this Statement.
Use of the Website requires acceptance of this Statement.
The collection, processing, and storage of personal data are carried out in compliance with applicable Bulgarian and European legislation.
We reserve the right to amend this Statement at any time. Updated versions will be published on the Website. Registered users will be notified via email.
If you disagree with changes, you must notify us in writing, after which your Profile will be deleted. Otherwise, it will be deemed that you accept the changes.
2. Definitions. Scope and Validity
“Personal Data” means any information that can identify a person (e.g. name, address, phone, email, etc.). We require your explicit, informed, and freely given consent before processing your data.
“Processing of Personal Data” includes any lawful action such as collection, recording, storage, organization, updating, use, and sharing.
“Services” means all services provided by us, primarily related to preparation and sale/serving of food and beverages ordered via the Website and performed by Jägerhof brewery.
“User/Client” means any natural or legal person using the Services.
This Statement applies only to services provided through www.menu.jagerhof.bg
. It does not apply to third-party websites, platforms, or services linked from our Website. Each of them has its own privacy policy, and we are not responsible for them.
3. What data do we collect?
You may access the Website without providing personal data. However, using services (e.g. placing orders) requires providing personal data.
Data you provide:
When registering, you provide:
First and last name
Email address
Phone number
Address
By creating an account, you confirm you are at least 16 years old. Users under 16 require parental consent.
Providing optional data is at your discretion.
You are responsible for the accuracy of the data provided.
We do NOT collect sensitive personal data such as:
Racial or ethnic origin
Political, religious, or philosophical beliefs
Health or genetic data
Data from users under 16 without consent
Data collected automatically:
Device information:
Device type, OS, browser, IP address
Location data:
Approximate location via IP, GPS, Wi-Fi
Usage data:
Pages visited, time spent, interactions
Cookies:
The Website uses cookies (small text files stored on your device).
We use:
Session cookies – temporary, deleted after session
Persistent cookies – stored longer for preferences
First & third-party cookies – including analytics/ads
Users can:
Accept or refuse cookies
Disable cookies via browser settings
Note: disabling cookies may limit functionality.
4. Purpose of data processing
We use your data to:
Provide and manage services (orders, confirmations)
Ensure secure access
Improve services
Send newsletters, offers, and updates (if consent given)
Conduct surveys and research
Provide personalized content and promotions
If purposes change, we will inform you and request consent.
5. Who has access to your data?
Your data is not shared with third parties unless:
You give explicit consent
It is necessary for service provision
Required by law or authorities
Needed to protect rights and security
In case of business transfer
Employees and partners have limited access under confidentiality obligations.
We may share anonymized data with partners (marketing, media).
6. Your rights
You can exercise your rights via: office@jagerhof.bg
You have the right to:
Object to processing
Access your data
Data portability
Correction of inaccurate data
Deletion (“right to be forgotten”)
Restriction of processing
You also have the right to object to direct marketing.
7. Data storage
Your data is stored on secure servers within the EU.
We retain data:
While your account is active
Until services are discontinued
Upon deletion request, your data will be erased without undue delay, unless legally required to retain it.
8. Security measures and risks
We implement appropriate technical and organizational measures to protect your data.
However, internet transmission is not completely secure, and unauthorized access risks exist.
9. Supervisory authority
Personal Data Protection Commission
Address: Sofia 1592, 2 Tsvetan Lazarov Blvd.
Phone: +359 2 915 3580
Email: kzld@cpdp.bg
Website: http://www.cpdp.bg/
10. Contact details
Address: Plovdiv, Trakia district, 4 Saedinenie St.
Email: office@jagerhof.bg
This Statement is effective as of 27.04.2026 and complies with Regulation (EU) 2016/679 (GDPR).
